Best names
Toi
Krishna
Antwanette (Kaci and Tom, how 'bout Petra Antwanette for your first daughter?)
Best cities
Red Level, AL
New Ulm, MN
Queen Creek and Gilbert, AZ
Oakton, VA--can you say NoVA? :)
Lewisville, NC
Lewisville, TX (see below)
Best foreign matter
cardboard
band-aid
nail
Most unexpected call
I was taking my morning break when one of my fellow reps across the way said, (in her British accent) "Summer, put on your headset. I have a transfer for you." Then she called and said, "Here's Elder," before she transfered him. So while I was saying hello, I was wondering if she had really said "elder" and who was this person who asked for me? Then I heard his voice...it was Elder Battista from our ward. I couldn't help laughing. The missionaries came for dinner last night and we talked a little about what I do at work. He said, "So if I call and tell you how great your chips are you'll send me coupons?" I said, "Yeah, just ask for Summer," not thinking he'd actually call. Funny.
Weirdest kid
The girl who called complimenting some product and then said no when I offered her coupons because she either didn't know her address or was scared to give it away. She sounded about 5 years old. Then she called back a few minutes later and said something about contacting us tomorrow. Went on and on like I knew what she was talking about. I didn't, but when I asked her she hung up.
Creepiest call
Imagine the creepiest voice you can because you'll need it for this one. When I answered there was suddenly slow, jazzy sax music playing in the background, and then a low male voice said, "I would like to request some Frito-Lay recipes."
Cheapest person ever
The guy who wanted a refund on two 35-cent stale bags of Funyuns. Seriously. It took me a while to convince him to take coupons. He wasn't very nice about it either.
Letters
Most concise letter about a hair...ever
Dear Sir,
Found this hair in my bag of chips
Thanks for your concern
Harshest letter
Dear Sirs,
I have been watching the Tostitos commercials that have been airing during the college football games. As little to nothing is said about the product, I can only discern that these commercials are trying to communicate possibly one of two things:
1) Your customers are idiots.
2) White men are morons (I notice no diversity in the fools eating your product).
Please satisfy my curiosity and tell me which group you are trying to insult.
Longest letter about nothing
Dear Gentry :)
Last month, I sold my KO shared and put them into Pepsi stocks.
For 2008, I made a vow to buy MORE!
To celebrate, my husband and I went to the local Safeway and bought 3 bags of 12 1/2 oz (each) of Original Lays, Cheetos and Lay's Chile Limon. It was one of their deals at three bags for any Frito-Lays chips for something like $5. To go with chips, we bought our usual Pepsi products--Regular Pepsi, Cherry Pepsi and Fruit Punch Gatorade.
Cheetos have been my "stress food" for years. My husband and I demolished the bag on the way home. The Original Lays came next. Those never last in our home more than a few hours. We are lucky if they make it to my husband's lunch bucket the next morning.
So here it is. January 7. We still have half a bag of Chile Limon with no takers in sight.
The stuff is nasty. For potato chips, they taste just AWFUL. The Chile-Limon combination isn't very distinct. The flavor is lost. As a consumer, I can best describe this product as someone sprinkling taco seasoning over Original Lays before serving it. It just doesn't work!
I put the bag in my husband's lunch (half full), and it came right back, untouched.
Right now, the bag sits in the living room or on the kitchen table. It will probably make it to the garbage by Friday (neighborhood pick up day).
I will turn 50 in May, and I can honestly tell you I've consumed Frito-Lay products all my life.
I work with a personal trainer, now, but there are times when I go for the Original Lay's or the Cheetos. Or sometimes, I'll get some dip together and go for the Tostitos dips or the Fritos. There's so many of your products out there, so you can't possibly go wrong.
Except for the Chile Limon! At our house, it doesn't make the cut! But you can count on us to purchase Frito-Lay and Pepsi products! We've only been doing it for years!
What do they package?
To Whom It May Concern:
I'm am writing you for a school project and the reason I'm writing you is because recently I purchased a big bag of cool ranch Doritos and the bag seemed to be full but it turned out when I opened the bag that it was 3/4 full of air and 1/4 of chips. I was very disappointed because the chips were so good but there wasn't much of them and it was a gigantic bag.
The store said that I could not prove that it wasn't full when I brought in the 1/4 full bag of cool ranch Doritos and to go away and stop complaining, I told my parents about that and they were shocked that they would say that to a paying customer and we didn't know what to do about it. That same day my teacher gave our class this assignment to write a letter and either complain or compliment a company and to ask questions, I have some questions.
Do people package the food or machines, if it is a machine I would consider looking at the machine to make sure it is performing correctly. Also before you seal the bags, assign someone to make sure they are full of chips not air because this has happened to me many times and I am finally doing something about it. In conclusion I would like you to send me a big bag of cool ranch Doritos or refund my 3.22$ which I used to purchase the bag of chips.
Soaps and 2 large bags of Doritos every day?!
Dear Sir or Ma'am:
My husband and I have been buying your company's Doritos in various flavors for years. We eat at least two large bags a day while watching our soaps. (Hey, you GOT to have something to munch on while watching "As the World Turns.") A couple of days ago we purchased a new flavor, your Doritos Collisions. I'm sure it's a good product but most of the chips were stale. (The bag may have developed an air leak in shipment.) The Guaranteed Fresh date was Feb 26 on the 12.25 ounce bag we bought. We have enclosed the Guaranteed Fresh date and the UPC from the bag. We thank-you for your attention to this matter.
Still a loyal customer,
Beverley
January 18, 2008
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3 comments:
Frito Lay sure does have some loyal customers.
Woo hooo!!! You're done!
Does Elder Battista have a thing for you?
Elder really called?! Good for him. Next time I call I'm going to play creepy jazz in the background and talk really softly, too bad I won't be able to talk to you b/c you won't be there. You'll be in PARIS!!!
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